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Return Policy

Due to category sensitivity, WeCook do not return any order without specific authorization or instructions from our Quality Assurance or Butcher Teams.

- We will not be held responsible for any meat products' quality complaints received after 3 working days of the scheduled delivery date.
- Fresh meat products are shipped via WeCook delivery crew and will be left at the designated recipient address without requiring a signature.
- All fresh meat products are perishable. It is the purchaser's decision and responsibility to notify recipients of the impending delivery of perishable goods.
- WeCook will not be responsible for deliveries that are refused by the recipient within 24 hours of shipping from our facility.